Privacy Policy

We take your privacy seriously. This document outlines how we collect, use, and protect your data.

This Privacy Policy ("Policy") relates to the manner IMBU SHANKAR CHITS PRIVATE LIMITED ("we," "us," "our") uses, handles, and processes the data that you provide us in connection with using the products or services we offer. By using this website or by availing goods or services offered by us, you agree to the terms and conditions of this policy and consent to our use, storage, disclosure, and transfer of your information or data in the manner described in this policy.

We are committed to ensuring that your privacy is protected in accordance with applicable laws and regulations. We urge you to acquaint yourself with this Policy to familiarize yourself with the manner in which your data is being handled by us. IMBU SHANKAR CHITS PRIVATE LIMITED may change this policy periodically, and we urge you to check this page for the latest version of the policy in order to keep yourself updated.


1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:


2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our services, we may request you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to, the following:

Note: Notwithstanding anything stated in this Policy, as required under applicable Indian laws, we do not store any credit card, debit card, or any other similar card data of yours. Please also note that all data or information collected from you will be handled strictly in accordance with applicable laws and regulations.

What We Do with the Data We Collect

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.


3. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

We use both Session and Persistent Cookies for the purposes set out below:

1. Necessary / Essential Cookies (Type: Session Cookies | Administered by: Us)

These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts.

2. Cookies Policy / Notice Acceptance Cookies (Type: Persistent Cookies | Administered by: Us)

These cookies identify if users have accepted the use of cookies on the website.

3. Functionality Cookies (Type: Persistent Cookies | Administered by: Us)

These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference (English/Kannada).


4. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

Sharing Your Personal Information

We may share Your personal information in the following situations:


5. Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, statutory financial retention required under the Chit Funds Act, 1982 and Prevention of Money Laundering Act - PMLA for 5 years post chit group closure), resolve disputes, and enforce our legal agreements.

The Company will also retain Usage Data for internal analysis purposes for shorter periods, except when used to strengthen security or functionality.


6. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices in Bangalore, Karnataka. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. We ensure adequate controls are in place to secure Your data.


7. Rights to Delete / Correct Your Personal Data

You have the right to delete or request that We assist in updating or deleting the Personal Data that We have collected about You. You may also visit our dedicated Data Principal Rights Portal to submit statutory requests for access, correction, erasure, or withdrawal of consent.

Please note, however, that We may need to retain certain information when we have a statutory legal obligation or lawful basis to do so under the Chit Funds Act 1982 or PMLA regulations.


8. Disclosure & Security of Your Personal Data

Business Transactions: If the Company is involved in a merger or asset sale, Your Personal Data may be transferred with prior notice.

Law Enforcement: Under valid legal process, We may disclose Personal Data if required by public authorities or court orders.

Security: We employ commercially reasonable electronic safeguards to protect Your data, though no transmission over the Internet is 100% secure.


9. Children's Privacy

Our Service does not address anyone under the age of 18 (or 13 for digital services). We do not knowingly collect personally identifiable information from children without verified parental/guardian consent.


10. Grievance / DPO Contact Information

If you have any questions, concerns, or grievances regarding this Privacy Policy or data processing practices, you may contact our Grievance Officer / Data Protection Officer (DPO):

Grievance & DPO Officer

Imbu Shankar Chits Pvt. Ltd.

DPO / Grievance Email: contact@tenspick.com

Phone: +91 9964049889 / 080-2332 5555

Registered Address: 48/Y, 14th Main Road, 3rd Block, Rajajinagar, Bangalore - 560 010, Karnataka, India

Website: https://www.imbushankarchitspvtltd.com/

Statutory Resolution SLA: Acknowledged within 48 hours and resolved within 30 calendar days.